User-Centric Researcher and Writer

I'm a researcher and essayist with a Ph.D. in sociology. I research and write about people. Well, I also research and write about technology, communication, relationships, and culture, but mostly about the people trying to use and do and create all these things.

During the day you can find me at Slack, where I'm the senior user researcher. Yes, I'm very lucky.

Two Saturdays a month you can find me writing my advice column for The Verge. Evenings you'll find me writing essays and maybe even some fiction. I wrote two essay collections:  A Year of Wednesdays and The Book of Home. You can find more of my writing here.

I used to enjoy photography, and sometimes I still do. I'm very in love with my cat. I do a lot of yoga but I like to practice it more than talk about it. You may want to hear me sing. And you should definitely follow me on twitter.